Firsthand
Knowledge
Original thinking on knowledge, strategy, and the digital workplace.
Thougth Leadership ❊
Skip the Mess. Use the Cup.
Most organizations treat knowledge as a byproduct of work. Like an ice cream vendor so proud of the new flavor they forget the cup. A short piece on why digital strategies keep failing and what to do about it.
Digital Strategy Fiction Begging for a Solution
Digital strategies keep failing. AI keeps arriving as the latest answer to a question nobody has properly named. And the conversation that would actually change things isn't happening — not in boardrooms, not in strategy sessions, not anywhere.
The missing piece has a name. And it's been hiding in plain sight.